My battery is constantly going to alarm mode, what causes this?

Most lithium-ion batteries make use of an internal BMS (Battery Management System) that manages and monitors the performance of a battery pack through the assessment of parameters such as state of charge, battery voltage, temperature etc.

Alarms on the battery are triggered by the BMS when the battery operates outside of its optimum parameters. The most common causes are battery over-voltage (caused by over-charging), battery under-voltage (caused by over discharging), battery overload (caused by a higher load demand than what the battery can supply), over-temperature (caused by installing the battery in a non-ventilated area with a high ambient temperature).

Detailed information on specific alarm modes is available via the product pages for each battery, here is a link to the product page - https://portal.segensolar.co.za/nav/pv/StorageSystems/Li-ionBatteryPack